- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
- FREE SHIPPING ON PURCHASE OF $50 OR MORE
Shipping policy
U.S. DOMESTIC ORDERS
- FREE Standard U.S. Shipping automatically applies to orders over $50, not including sales tax. Once the order has been shipped, it takes 3-7 business days to deliver. (Please note: delivery may take 7 days or more for orders placed during our peak holiday season.)
- Standard Ground U.S Shipping, applied to orders under $50, has a flat $5 charge and takes 3-7 business days to deliver once the order has been shipped (Please note: delivery may take up to 7 days for orders placed during our peak holiday season)
- Two-day and Three-day U.S Expedited Shipping have varied costs depending on delivery location. These are considered Priority Orders and must be placed before 1 p.m. Eastern Standard Time (EST) to be processed on the same business day.
- Shipping Charges are based on package weight and delivery location. Unfortunately, we cannot deliver shipments to P.O. Boxes or military installations.
BUSINESS DAYS: Monday - Friday, excluding federal holidays within the United States and the day after Thanksgiving, Christmas, and New Year.
GENERAL
After placing an order on CIAMOR.com, you will receive an Order Confirmation email. Once your order is shipped, you will get a Shipment Confirmation email with a tracking number from us.
Fulfillment: Orders placed with Standard Shipping are generally processed within 1-3 business days. Expedited orders placed before 3 P.M. EST Monday through Friday (excluding holidays) will ship the same day.
If you need to cancel or modify an order, please contact us within one hour of placing it. Unfortunately, we cannot guarantee the order will be canceled after the one-hour window.
DELIVERIES USING 3RD PARTY SERVICES AND FORWARDING
Unfortunately, we cannot be responsible for packages delivered by third-party shipping agencies and the contents or the delivery for what happens to shipments once they leave our facility. Those shipments then become the responsibility of the carrier and the customer. The reason is that we pass the items off to a third-party logistical carrier, USPS. USPS is a separate business from CIAMOR. Although we wish we could, we cannot coordinate each delivery and rely on these other companies. As such, we're unable to control a third party's mistakes.
If you have trouble placing an order or need an item urgently, please don't hesitate to email hello@ciamor.com.